Hello Cass is a Chatbot that has been developed by Melbourne based social enterprise Good Hood, to help people who are experiencing domestic violence.

“Hi, I’m Cass! I’m a chatbot and am here to help you. Everything we talk about is completely private – are you ready to start chatting?”

Text ‘hello’: 0417 398 744

It’s designed to be more accessible, as you do not need to have a smart phone with access to the internet to use the service.

*Please note that this is not a service to use if you are in immediate danger, the best number to contact is 000 if you are at risk.

To read more about the service, in an ABC article.

“1 in 4 Australian women experience some form of family or sexual violence in their lifetime, yet less than 15% of incidents of violence are reported. Hello Cass seeks to make it easier for those experiencing or affected by family and sexual violence to ask questions about domestic violence, sexual assault, financial, emotional or psychological abuse – and it feels just like texting a friend.” – via Hello Cass

If you are in need of domestic and family support services, you can also contact: